Your First Visit

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At your first visit, you will be asked to fill out some information forms, so please arrive 10-15 minutes before your appointment to allow for this. A link to our New Client Form is below if you would like to fill this out ahead of time.
 
Then, a technician will escort you and your pet into an
exam room, where they will obtain a history about your
pet. If your animal is sick, they will ask you about what current problems you have noticed and how long they
have been going on. They will also obtain a history about how you have been caring for your pet. With exotic pets, proper husbandry is very important in preventing disease.

Please be prepared to tell us: 
What your pet is eating (brand names are helpful)
What type of bedding you use
How big your pet's enclosure is and what it looks like
If your pet has contact with other animals
What type of lighting, heating, and supplements you are using if your pet is a reptile or amphibian
 
Feel free to bring in pictures or videos on your phone or mobile device, as these can be very helpful! For fish, please bring a separate water sample from the tank in a small container. The technician will then update the doctor with all of this information, and the doctor will start her exam. The doctor will go over her exam findings, make recommendations for care or tests that may be needed, and will give you an estimate for these items so you can make an informed decision together for the care of your pet.

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​CLICK HERE or on the box above ​to download
a digital copy of our New Client Form.

Fill out the digital form and either
(1) email it to us, or
(2) print it out and bring it in with your first visit.