COVID-19 POLICY UPDATE (CLICK TO EXPAND)
With ongoing concerns about COVID-19 (Coronavirus), we want to inform you about how we will maintain a safe environment for our clients and staff, while continuing to provide care for your pets. We have clients and staff family members in high risk groups (such as elderly, immunocompromised, or with underlying medical conditions), so we are asking everyone for their support and patience as we navigate this situation. Our staff has all been vaccinated, so currently we are OPEN again to in-person appointments. If you would like to come inside with your pet for your appointment, please let us know when you are scheduling. We are requiring all staff and clients to wear facemasks at this time. Our lobby has limited space for social distancing, so if you are more comfortable waiting in your car for your appointment a staff member can bring you directly into an exam room at the time of your appointment. We disinfect the rooms between each client.
Please reschedule your non-urgent appointments if you or any family member at home has had a positive test for COVID-19, has been exposed to someone who has tested positive, has traveled to an endemic area, or has exhibited ANY of the following symptoms within the past 72 hours: fever, cough, sore throat, difficulty breathing. If someone in your family is positive for COVID-19 and your pet has an urgent medical need, please contact us ahead of time so appropriate precautions can be taken when helping your pet.
If you are more comfortable, we are still offering our curbside style or drop-off appointments. If you wish to use this service, call us from the parking lot to let us know when you have arrived for your appointment. While on the phone, please also let our staff know what services you would like performed and any medical concerns you have for your pet that you would like addressed. A staff member will come outside to get your pet from the car. Our doctor will call you after examining your pet and review exam findings, concerns, diagnostics, and treatment recommendations. Payment will be collected either over the phone or curbside when your pet is returned to your vehicle. You may opt to wait for your pet's appointment to be completed or schedule a pick up time, whatever is most convenient for you. Please have all pets in carriers. Please call ahead for prescription medication refills or food sales. Call us when you are in the parking lot and we can collect payment over the phone and bring the medication or food to your vehicle, or you may come inside wearing a mask.
Thank you for helping us maintain our high standards for the health and safety of our clients and our veterinary team.
If any further advanced precautions are necessary, we will keep you updated. As always, please call if you have any questions or concerns. Thank you!
Please reschedule your non-urgent appointments if you or any family member at home has had a positive test for COVID-19, has been exposed to someone who has tested positive, has traveled to an endemic area, or has exhibited ANY of the following symptoms within the past 72 hours: fever, cough, sore throat, difficulty breathing. If someone in your family is positive for COVID-19 and your pet has an urgent medical need, please contact us ahead of time so appropriate precautions can be taken when helping your pet.
If you are more comfortable, we are still offering our curbside style or drop-off appointments. If you wish to use this service, call us from the parking lot to let us know when you have arrived for your appointment. While on the phone, please also let our staff know what services you would like performed and any medical concerns you have for your pet that you would like addressed. A staff member will come outside to get your pet from the car. Our doctor will call you after examining your pet and review exam findings, concerns, diagnostics, and treatment recommendations. Payment will be collected either over the phone or curbside when your pet is returned to your vehicle. You may opt to wait for your pet's appointment to be completed or schedule a pick up time, whatever is most convenient for you. Please have all pets in carriers. Please call ahead for prescription medication refills or food sales. Call us when you are in the parking lot and we can collect payment over the phone and bring the medication or food to your vehicle, or you may come inside wearing a mask.
Thank you for helping us maintain our high standards for the health and safety of our clients and our veterinary team.
If any further advanced precautions are necessary, we will keep you updated. As always, please call if you have any questions or concerns. Thank you!
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