COVID-19 POLICY UPDATE (CLICK TO EXPAND)
With ongoing concerns about COVID-19 (Coronavirus), we want to inform you about how we will maintain a safe environment
for our clients and staff, while continuing to provide care for your pets. We have clients and staff family members in high risk
groups (such as elderly, immunocompromised, or with underlying medical conditions), so we are asking everyone for their
support and patience as we navigate this situation. We have a small staff, and if someone here tests positive we have to close
the clinic which means we won't be available for anyone's pets! Things may change often, but we will do our best to keep
you updated!
Please reschedule your non-urgent appointments if you or any family member at home has had a positive test for COVID-19,
has been exposed to someone who has tested positive, has traveled to an endemic area, or has exhibited ANY of the following
symptoms within the past 72 hours: fever, cough, sore throat, difficulty breathing.
For pets that need to be seen we are utilizing a curbside or drop-off only system. Please call to schedule an appointment
like usual. If any of the above criteria apply to you, please inform us when calling so our staff can take appropriate precautions.
Call us from the parking lot to let us know when you have arrived for your appointment. While on the phone, please also let
our staff know what services you would like performed and any medical concerns you have for your pet that you would like
addressed. A staff member will come outside to get your pet from the car. Our doctor will call you after examining your pet
and review exam findings, concerns, diagnostics, and treatment recommendations. Payment will be collected either over the
phone or curbside when your pet is returned to your vehicle. You may opt to wait for your pet's appointment to be completed
or schedule a pick up time, whatever is most convenient for you. Please have all pets in carriers. Please call ahead for
prescription medication refills or food sales. Call us when you are in the parking lot and we can collect payment over the
phone and bring the medication or food to your vehicle.
Thank you for helping us maintain our high standards for the health and safety of our clients and our veterinary team.
If any further advanced precautions are necessary, we will keep you updated. As always, please call if you have any questions
or concerns. Thank you!
for our clients and staff, while continuing to provide care for your pets. We have clients and staff family members in high risk
groups (such as elderly, immunocompromised, or with underlying medical conditions), so we are asking everyone for their
support and patience as we navigate this situation. We have a small staff, and if someone here tests positive we have to close
the clinic which means we won't be available for anyone's pets! Things may change often, but we will do our best to keep
you updated!
Please reschedule your non-urgent appointments if you or any family member at home has had a positive test for COVID-19,
has been exposed to someone who has tested positive, has traveled to an endemic area, or has exhibited ANY of the following
symptoms within the past 72 hours: fever, cough, sore throat, difficulty breathing.
For pets that need to be seen we are utilizing a curbside or drop-off only system. Please call to schedule an appointment
like usual. If any of the above criteria apply to you, please inform us when calling so our staff can take appropriate precautions.
Call us from the parking lot to let us know when you have arrived for your appointment. While on the phone, please also let
our staff know what services you would like performed and any medical concerns you have for your pet that you would like
addressed. A staff member will come outside to get your pet from the car. Our doctor will call you after examining your pet
and review exam findings, concerns, diagnostics, and treatment recommendations. Payment will be collected either over the
phone or curbside when your pet is returned to your vehicle. You may opt to wait for your pet's appointment to be completed
or schedule a pick up time, whatever is most convenient for you. Please have all pets in carriers. Please call ahead for
prescription medication refills or food sales. Call us when you are in the parking lot and we can collect payment over the
phone and bring the medication or food to your vehicle.
Thank you for helping us maintain our high standards for the health and safety of our clients and our veterinary team.
If any further advanced precautions are necessary, we will keep you updated. As always, please call if you have any questions
or concerns. Thank you!
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